Many purchases made with checkout on Facebook are covered by our Purchase Protection Policies. … Purchase Protection means that you can request a refund if: You didn’t receive your order. The product arrived damaged or different than described on the listing (example: the condition isn’t accurate).
How do I get a refund from the Facebook Marketplace?
To issue a refund:
- Tap .
- Tap Marketplace.
- Tap at the top, then tap Your listings.
- Tap View order next to the order you want to refund.
- Scroll down and tap Refund, then tap Refund to confirm.
What can you do if you get scammed on Facebook Marketplace?
Can I get my money back if I get scammed on Facebook Marketplace? You can report the seller to us in Marketplace.
To issue a refund:
- From your News Feed, click Marketplace.
- Click Selling, then click Shipping Orders.
- Click the order you want to refund.
- Scroll down and click Refund, then click Refund to confirm.
Will Facebook pay refund me if I get scammed?
If you’ve used Facebook Pay to send money in Messenger, Facebook cannot issue a refund. According to Facebook’s own guidance, there is no official method for getting a Messenger refund. In practice, you only have two options available to you: Ask the seller to return the money.
How long does it take for Facebook Marketplace to refund money?
Refunds must be issued within 2 business days from when the seller receives the returned items. Sellers must provide a return shipping label to buyers when accepting a return request from a buyer.
Can a seller get scammed on Facebook Marketplace?
Here are some of the most common Facebook marketplace scams you might come across. Bootleg items/broken items. A seller will offer branded items or the latest tech at bargain prices. More often than not, if tech is selling at far below the market price, it’s probably broken.
What can you do if you get scammed?
If you’ve been scammed, consider reporting the fraud to the police to see if they can take any action, as well as to your state consumer protection office. You can also report scams to the FTC. File a report online with the FTC, or by phone at (877) 382-4357.
Is Facebook Marketplace Safe 2021?
Facebook Marketplace isn’t as safe as you might believe. A new report in ProPublica details a string of crimes that have been committed after people connected on the social network’s service which lets users buy and sell items to or from people in their area.
How do I report a seller to the Marketplace?
If you think a seller or product violates our Commerce Policies, you can report them:
- From your News Feed, tap , then tap Marketplace.
- Tap on a listing from the seller that you want to report.
- Tap on the name of the seller.
- Tap below the seller’s name.
- Tap Report Seller.
- Follow the on-screen instructions.